Frequently Asked Questions

Our minimum order quantity varies depending on the product type, material, and level of
customization. Standard stock items generally have low or no minimum order requirements while custom products such as printed tapes, die-cut parts, and custom-sized materials may
require a minimum production quantity. Please contact us for the MOQ applicable to your
specific product.

2. Can I purchase a small quantity for testing?

Yes. We understand the importance of product evaluation before full-scale production. Sample
quantities or small trial orders may be available for selected products, subject to stock
availability. Our team will be happy to recommend the most suitable option for your application.

Yes. Custom products, including printed tapes, custom widths, lengths, die-cut components, and
converted materials, generally require a minimum order quantity due to manufacturing and
setup requirements. The MOQ depends on the product specifications and production process.

Yes. We offer delivery services for both standard and custom orders. Delivery options and
charges may vary depending on the order size, weight, destination, and urgency.

For in-stock items, delivery is typically arranged within 1–3 business days after order
confirmation. Custom-made products may require additional production time. Our sales team
will provide an estimated lead time when your order is confirmed.

Yes. Customers are welcome to self-collect their orders from our warehouse or collection point
once they receive notification that the order is ready for collection.

No. Self-collection is complimentary. Simply arrange a convenient collection time with our team
after receiving confirmation that your order is ready.

Yes. We will notify you by phone, email, or your preferred communication method once your
order is ready for delivery or self-collection.

Free delivery may be available for orders that meet a minimum purchase value or are within
selected delivery zones. Please contact our sales team for the latest delivery terms and
promotions.

Yes. If you prefer, you may arrange your own courier to collect your order. Please inform us in
advance and provide the courier’s details so we can prepare the shipment for collection.

Yes. We supply customers both locally and internationally. International shipping can be
arranged to most destinations, with shipping costs and delivery lead times depending on the
destination, shipment size, and preferred shipping method. Our team will work with you to
recommend the most suitable and cost-effective shipping option and provide a quotation upon
request.

Please let us know your required delivery date when placing your order. We will do our best to
accommodate urgent requests, subject to stock availability and production schedules.